A show about the cost of health care that’s more entertaining, empowering, and occasionally useful than enraging, and terrifying and depressing.

We may be screwed but we’re together.

Let’s talk.

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Recent Episodes

How to handle debt collectors, with the TikTok Mom and an expert lawyer

There's a reason Shaunna Burns went viral with TikTok videos about dealing with debt collectors: She used to be one, so she knows a few things. (Also she's smart and funny.)  We fact-checked her advice with a legal expert: Jenifer Bosco, an attorney with the National Consumer Law Center. Who said: Yep, most of Shaunna's advice totally checks out.

Your TikTok mom has some medical-bill tips. And a hell of a story.

Forty-something mom Shaunna Burns went viral on TikTok, thanks in part to a series of videos dishing out real-talk advice on fighting outrageous medical bills. She's become the virtual mom that thousands of Gen-Z followers love—and she's got stories that'll curl your hair. (Yep, medical bills figure into some of them.)

A Blast of Hope and Humanity: Here’s what perseverance looks like

Laura Derrick fought and endured for decades. When medical bills threatened to swamp her family, she made huge sacrifices, worked unbelievably hard... and helped change the course of history.

In a moment when we're all enduring a LOT, this is a great time for Laura's story. It's one of the first stories we ever told on this show, and it has special resonance right now.

Bonus: We catch up with Laura for an update.

She tangled with health insurance every day for 25 years. And loved it. Here’s what she can teach us.

Barbara Faubion got up every day psyched to go to work—which she says puzzled her friends. “They’d go, ‘You love your job?!? You spend your whole day talking to an insurance company. Are you kidding me?’”

She wasn’t kidding. Because she loved to win— and she was really, really good at untangling other people’s health-insurance problems.

How to fight like a bulldog (against bogus medical bills and insurance denials)

Steve Benasso is an HR director who, his colleagues will tell you, hates insurance companies, and hates seeing people getting taken advantage of. So he fights off weird medical bills and bogus insurance denials for those colleagues. "I am a bulldog on this stuff," he says. "I do it every month." And on this episode, he tells us how he does it.

Financial self-defense school, now in session: Make your own luck.

If you need medical care, it's like you've entered a casino, playing for your financial life, with the deck stacked against you. Lucky for us, we get insight — and tips the dealer WON'T tell you— from ace reporter Celia Llopis-Jepsen.

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