A show about the cost of health care that’s more entertaining, empowering, and occasionally useful than enraging, and terrifying and depressing.

We may be screwed but we’re together.

Let’s talk.

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Recent Episodes

How to avoid a big bill for your COVID test, with Sarah Kliff of the New York Times

They're supposed to be free. And usually they are. But sometimes... things happen. Here's how to keep them from happening to YOU.
New York Times reporter Sarah Kliff asked readers to send in their COVID-testing bills; she's gotten hundreds—and seen the most common ways things go sideways.

A self-defense expert’s guide to keeping cool in a tough moment

A listener asked: How do I remain cool when calling insurance companies?
We called a self-defense teacher—because self-defense more than hitting and kicking. It's about standing up for yourself in all kinds of difficult situations. Which means using your words.

David v Goliath: How to beat a big hospital, using small claims court

In a classic—and hilarious—David vs. Goliath story, Jeffrey Fox takes on a big hospital over an outrageous bill, and wins.
He's a bit of an expert in using small claims court to get satisfaction, and he's got detailed instructions for all of us.

How to handle debt collectors, with the TikTok Mom and an expert lawyer

There's a reason Shaunna Burns went viral with TikTok videos about dealing with debt collectors: She used to be one, so she knows a few things. (Also she's smart and funny.)  We fact-checked her advice with a legal expert: Jenifer Bosco, an attorney with the National Consumer Law Center. Who said: Yep, most of Shaunna's advice totally checks out.

Your TikTok mom has some medical-bill tips. And a hell of a story.

Forty-something mom Shaunna Burns went viral on TikTok, thanks in part to a series of videos dishing out real-talk advice on fighting outrageous medical bills. She's become the virtual mom that thousands of Gen-Z followers love—and she's got stories that'll curl your hair. (Yep, medical bills figure into some of them.)

A Blast of Hope and Humanity: Here’s what perseverance looks like

Laura Derrick fought and endured for decades. When medical bills threatened to swamp her family, she made huge sacrifices, worked unbelievably hard... and helped change the course of history.

In a moment when we're all enduring a LOT, this is a great time for Laura's story. It's one of the first stories we ever told on this show, and it has special resonance right now.

Bonus: We catch up with Laura for an update.

Recent updates

Responses to Listener Survey!

You're helping us shape Season 3: Here's some of what we're learning About…