For lots of people, trying to access mental health treatment , like a therapist or a psychiatrist ,is nothing short of a horror story. You could even call it a ghost story.

A “Ghost network” is what researchers and journalists call it when your insurance plan offers a list of “in-network” providers that turns out to be bogus. 

Attorney Abigail Burman has studied this haunted phenomenon, and she’s become a part-time volunteer ghostbuster for people in her life. She’s here to share her tactics with us , including some key legal terms that can provide leverage.

Abigail has written up a guide to her strategy, and she’s given us permission to share it. You’ll find it , lightly edited, and with some additional insights from our talk with her, over on First Aid Kit.

Warning: No silver bullets here. It’s still really, really hard. But Abigail has definitely got some hard-won insights we can use

Here’s a transcript of the episode. 

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