Why healthcare in the U.S. is so complex, costly and confounding (WBEZ, Reset)

Hey there — We’re back with another reader question — this time about why it might look like you got double billed for a routine physical. Plus, two follow-ups on stories we’ve covered before: An update on Oregon’s fight against corporate-owned medical clinics. New reporting on drug copay assistance programs and the sneaky way insurers claw that money back. Q: My

In your Arm and a Leg feed this morning: an episode of Paper Trail, a new podcast from the investigative journalism powerhouse, ProPublica. This episode taught us about an insurance industry term that we just had to share: external review. Knowing it could one day be the key to reversing an unfair insurance denial. An external review allows you to tap an expert from outside your insurance

Hey there — We’re back with a brand new Arm and a Leg “Starter Pack” — plus some Obamacare news.  Last month, the federal government issued its annual update to Obamacare rules and regulations— an 1,100+ page set of terms that will affect how much plans cost, what’s in them, and how you sign up.  In March, before the rules

Hey there — This week we’re answering a couple reader questions that landed in our inbox recently. One is about those dreaded and increasingly common “facility fees” that show up on your medical bills. The other is about why we keep using the word “charity” even though it makes people’s skin crawl. Plus, we’re introducing our team’s newest member: summer

Hey there — Last year, we set out on a mission: Collect all the best advice about what to do when your drugs cost more than you can afford. We asked you — our listeners and subscribers — for your experiences. Your responses helped us map a whole landscape of potential options: drug coupons, discount pharmacies, assistance programs, and even